BYO RAM - Warning

WARNING

Systems ordered without RAM are built and tested using a temporary memory kit for QA and burn-in, then dispatched without RAM installed. Because memory is one of the most common root causes of issues that lead to support and warranty requests, using your own kit may limit our ability to provide remote troubleshooting and warranty support until your RAM has been reasonably ruled out as the source of any fault. Where a reported issue is one that can be caused by RAM related issues, evidence sufficient troubleshooting / testing has been undertaken with results reasonably ruling out any non-EVATECH provided memory kit as the likely culprit will be required before support and warranty assistance can be rendered.

IMPORANT

This PC will not function until a suitable, compatible RAM kit is installed. By choosing to supply your own RAM, we do not guarantee system stability or performance with your selected memory nor do we guarantee stability and functionality with any overclock profile or settings of any kind (EXPO or XMP) in instances of customer-BYO RAM as it has not undergone our standard QA and burn-in testing procedures.

RISKS

There is a non-zero risk that installing your own RAM modules may cause physical damage to the motherboard and/or other components of the system in the process. Any resulting damage that can reasonably be determined to be likely caused by attempting to install a kit of memory improperly will not be covered by warranty.

WARRANTY & RETURN IMPLICATIONS 

Warranty claims, returns, cancellations, refunds, or exchanges based on third-party RAM not functioning or performing as expected are not accepted. If a system is returned for testing and the reported issue cannot be reproduced when tested with EVATECH-supplied RAM, a troubleshooting and labour fee will apply, and all related shipping costs will be charged to the customer.

Images provided in good faith but are for illustrative purposes only. Actual product may differ as manufacturer may have revised the item since its original listing. If you need clarification before ordering please contact us prior to ordering.